Turn resident moments into review opportunities.
AI identifies timely opportunities and sends review invitations automatically. Make it easy for residents to share their experience on the destinations you prioritize.
Reviews · AI-powered reputation management
Build your reputation. Keep the conversation going.
Generate authentic resident reviews and manage your online presence continuously. Agentic AI handles requests, monitoring and empathetic responses in your community's brand voice.
Reviews in action
Invite a review. Make every response count.
The agent identifies resident moments for review requests and responds to incoming reviews automatically. Add human approval whenever you want it.
Resident reviewMiami Bay Waterfront Midtown Residences★★★★★
Alex explained the repair clearly and left everything tidy. I appreciated the care.
Automated responseThank you for sharing your experience. We’re glad Alex was able to help you. He’s the best in town!
Response published
Automated review responses.
- Review received
- Brand voice applied
- Response published
Respond with care, automatically.
Automated review responses address what each resident actually said, with natural, empathetic language tailored to your brand voice. Sensitive concerns get your team's attention.
Show up where renters look.
Choose among dozens of review destinations, including Google, Facebook, Apartments.com, ApartmentRatings.com and Yelp. Keep your reputation moving forward across the platforms that matter to you.
FAQ
Your questions, answered.
Can we choose where to request reviews?
Yes. Prioritize the review destinations that matter to your communities. We support dozens of destinations, including Google, Facebook, Apartments.com, ApartmentRatings.com and Yelp.
Does managing reviews depend on survey participation?
No. AI manages public reviews independently of surveys. Private survey feedback can also reveal opportunities to invite residents to share an honest public review.
More time for your communities
What could your team do with less busywork?
See how agentic AI helps your team build a stronger reputation.