See what's behind the sentiment.
Go beyond positive or negative. Find specific issues, like missing maintenance updates, and the resident comments behind them.
Insights · AI-powered reputation management
Get answers from every review and survey.
Ask natural-language questions about sentiment, trends and resident experiences. Get answers grounded in your property's actual reviews, surveys and feedback.
Insights in action
Your feedback. Ready to explore.
Natural language processing helps AI understand meaning and patterns across resident feedback. Explore the dashboard, or ask a question and follow the evidence.
Follow the changes that matter.
Compare periods and communities, filter by surveys or reviews, and see sample sizes alongside the trends.
Ask the question behind the chart.
Ask about recurring complaints, positive themes or shifting sentiment. Answers draw on your property's actual surveys and reviews, with supporting feedback you can explore.
FAQ
Your questions, answered.
What can we ask Insights?
Ask in your own words about resident concerns, positive experiences, changing sentiment or where to focus next. Answers connect to the reviews and surveys behind them.
Can we also receive reports?
Yes. Optional scheduled reports deliver summaries, trends and AI recommendations alongside the interactive dashboard and Insights chat.
More time for your communities
What could your team do with less busywork?
See how agentic AI helps your team build a stronger reputation.